Call Center Operator for Dropshipping Business Verified listing

Call Center Operator for Dropshipping Business
Key Responsibilities:
Handle incoming and outgoing customer calls in a professional and friendly manner.
Respond to customer inquiries regarding orders, shipping, and product details.
Resolve customer complaints and issues efficiently while maintaining a high level of satisfaction.
Provide updates on order status and tracking information.
Collaborate with the team to ensure smooth resolution of escalated issues.
Maintain accurate records of customer interactions and transactions in the CRM system.
Qualifications:
Proven experience as a call center operator or in a similar customer service role.
Familiarity with dropshipping processes and platforms (Shopify, WooCommerce, etc.) is a plus.
Ability to work flexible hours, including weekends if required.
How to Apply:
If you are passionate about providing excellent customer service and have the skills to excel in this role, we would love to hear from you! Please send your updated resume and a brief cover letter to admin@inrt-engineering.com or Whatsapp 0561555911
Job Type: Full-time