Contact
marketing@luxurysouq.com
Description
As a Receptionist and office assistant at Luxury Souq, you will be the face of the company, responsible for welcoming clients, managing front desk operations, and ensuring a seamless customer experience. Your professionalism and communication skills will reflect the values and luxury image of our brand
Key Responsibilities
Greet and welcome clients in a professional, courteous manner.
Manage all incoming calls, emails, and inquiries, ensuring timely and accurate responses.
Responsible for managing and responding to messages across all social media platforms
Responsible for coordinating and scheduling customer deliveries to ensure timely and efficient service.
Responsible for assigning customers to the appropriate sales team to ensure efficient and personalized service.
Schedule and manage appointments for clients and executives.
Assist with administrative tasks such as data entry, document handling, and filing.
Coordinate with other departments to ensure smooth day-to-day operations.
Provide information about Luxury Souq's services and products to visiting clients.
Handle client requests, feedback, and escalate any concerns to management as necessary.
Requirements
Degree or equivalent; additional qualifications in Office Administration or related fields are a plus.
Minimum of 1-2 years experience as a Receptionist, Front Desk Executive, or similar role.
Excellent verbal and written communication skills in English (Arabic is a plus).
Professional appearance and behavior, with strong interpersonal skills.
Exceptional organizational and multitasking abilities.
Strong attention to detail and a commitment to providing top-notch customer service.
Ability to work in a fast-paced, luxury retail environment.
Why Join Luxury Souq?
Be part of a leading luxury brand with a reputation for excellence.
Work in a dynamic and professional environment.
Opportunity to interact with high-profile clients and luxury products.
Competitive salary
How to Apply
Interested candidates are encouraged to submit their CV to marketing@luxurysouq.com
Job Type: Full-time